Returns & Refunds

Effective October 10, 2026. Our shop is currently a preview. This policy applies to purchases when ordering opens, subject to applicable consumer rights.

Final sale for change of mind and size or color selection

Our products are made to order. We do not accept returns or exchanges because you changed your mind or selected the wrong size or color. Review the product description and measurements before buying; sizing can differ between products. This policy does not remove rights provided by applicable law.

Damaged, defective, misprinted, or incorrect products

Email [email protected] as soon as possible, preferably within 30 calendar days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. Please avoid including sensitive personal details in photographs.

We will review the problem and coordinate with our fulfillment partner. For a verified manufacturing defect, damage, or incorrect product, we will provide an appropriate replacement or refund. Printify’s standard supplier reporting window is 30 calendar days from delivery; contact us promptly so we can investigate. Applicable legal rights may extend beyond a supplier deadline. Small screen-color or manufacturing-placement differences do not automatically establish a defect, but please contact us if the product materially differs from its description.

Missing packages

Contact us promptly about missing or failed delivery. We will investigate tracking and the delivery circumstances, explain the available resolution, and comply with applicable obligations. See our Shipping Policy for delivery reporting guidance.

Changes and cancellations

Email us immediately if you need to change or cancel an order. We will attempt to help before production starts; we cannot promise a cancellation window. Once production begins, cancellation for change of mind may not be available. Required cancellation and refund rights, including qualifying shipping delays, remain unaffected.

Refunds and returns

We will notify you of the decision and any replacement or refund arrangements. Approved customer refunds are returned to the original payment method where possible; bank processing time varies. A supplier refund to our Printify account is separate from the refund we issue to you. Do not send merchandise back unless we give you instructions; a return is not always necessary.

Contact

[email protected]
The Nurse Life, LLC
Mailing address: 9 Old Kings Road STE. 123 #1175
Palm Coast, FL 32137, United States

Our mailing address is for correspondence. Contact us before sending merchandise.